By Colleen
 If you are 5,000 subscribers today and plan on being 5,000 subscribers next year, this article is not for you. If you already have 65% of the houses passed in your franchise area with 60% high speed data penetration and 25% phone penetration, then this article is not for you.
If you are a small or mid-size cable company and are looking to grow your subscribers and revenue, keep reading. When most small and mid-sized companies think of a billing system they think about a glorified accounting package that gets a bill from your office to your subscribers. A Tier 1 billing system is NOT simply software. It is a collection of processes and software that have been developed over a long period of time to support the largest companies in our industry.
An effective and efficient billing system becomes the cornerstone to a solid financial foundation. It is ready for you to grow in regards to the number of subscribers or the services you offer. It is also the center of your data. It holds information on your subscribers, where they |
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By Aaron Siegel
 Yes, not too long ago there was a company that launched Internet use into the average household. Remember the name AOL? AOL was pretty much the standard for Internet communications, even for many businesses. You waited for the sound of your modem to dial up and viola ... you had access to news, chat rooms, search engines, and a whole vast unknown world of web sites to explore.
While we all probably enjoyed the great wonder of the technology, dial up was a pain in the butt. We had to wait to connect and even then cross our fingers hoping we wouldn't be disconnected from our coveted connection. Disconnects led to newer and improved versions of AOL and birthed competing companies such as Earthlink promising fewer dropped connections online.
As people adapted to the Internet they began to want to surf the Internet faster to obtain more information and do more. To address the issue, many providers began creating dial up that claimed to be faster. The problem with the faster dial up was to get the optimal speed you had to sacrifice |
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By Jack Kennedy
 Using an internal DSL modem is not always such a great idea because it comes without hardware support, which is a crucial factor for the connection. Using an internal DSL connection was a choice worthy of consideration in the past, but not so much today. Most people opt to have an external adapter because it comes with the critical technical support.
Two Choices
In todays market, you have two major choices. One is to get your DSL connection modem through a third party and the other is to acquire it from your ISP provider. The second option is much better as the DSL connection will often come with specific ISP network configuration. Any variation will create problems with the connectivity. Also, by using a third party you will not be able to get the required back-up when necessary.
Using a third party is fine when you can choose your own hardware. However, though a choice may be available with your ISP provider (technical support), they may not readily share it with you. If you can use your own hardware |
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